{"id":384,"date":"2022-05-23T17:36:45","date_gmt":"2022-05-23T17:36:45","guid":{"rendered":"https:\/\/arizonaemt.com\/draftwebsite\/?page_id=384"},"modified":"2022-06-14T22:03:22","modified_gmt":"2022-06-15T05:03:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/emtrefresher.com\/go\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"384\" class=\"elementor elementor-384\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fb6875b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fb6875b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-46a7f5c\" data-id=\"46a7f5c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-65caa28 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"65caa28\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b5002a3\" data-id=\"b5002a3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f16de8 elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"1f16de8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;highlighted_text&quot;:&quot;Call or Text&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;marker&quot;:&quot;circle&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Questions?<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">Call or Text<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">(800) 728-0209<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8038c88 elementor-widget elementor-widget-text-editor\" data-id=\"8038c88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Frequently Asked Questions<\/b><\/p>\n\n<p>We want for you to have a great experience taking our courses. Everyday, we strive to offer you the best possible educational material and customer service. We are a customer service driven and oriented training company and will make changes based upon your suggestions. We want you to have a fun time learning and enjoy yourself. All of our classes are fast paced, interactive, and taught by competent instructors.<\/p>\n\n<p><b><i>Does your course meet my state&#8217;s requirements for recertification?<\/i><\/b><\/p>\n\n<p>As a 40 Hour NREMT EMT Refresher course as defined in the 2009 National EMS Education Standards, approved by the Commission on Accreditation for Pre-Hospital Continuing Education (CAPCE) F5 Course, the EMS 203 (F5) \u2013 NREMT EMT Refresher Virtual Instructor Led Training (VILT) Course meets National Continued Competency Program (NCCP) requirements for NREMT recertification.<br \/>\n<br \/>\nNational Component Hours = 20 (Covered)<br \/>\n<br \/>\nLocal\/State Component Hours = 10 (Covered under CAPCE)<br \/>\n<br \/>\nIndividual Component Hours = 10 (Covered under CAPCE)<br \/>\n<br \/>\nThis course will cover certification requirements for most providers renewing their NREMT, however, because of NCCP, individual hour requirement may vary. Some states require skills competency verification.&nbsp;<a href=\"https:\/\/www.nremt.org\/nremt\/about\/emt_cand_state_offices.asp\">Contact Your State EMS Office<\/a>&nbsp;for further information.<br \/>\n<br \/>\nIf you are deficient in other hours, you may also enroll for any of our CE programs which cover all required areas for the national standard curriculum. The NREMT provides credit for our courses because we are a CAPCE Accredited Provider. Many states, such as California and Texas provide for recertification based upon CE hours. You can also check with your State EMS Authority for further information regarding acceptance and requirements.<\/p>\n\n<p>&nbsp;<\/p>\n\n<p><b><i>Does your course meet National Registry of EMTs (NREMT) requirements for recertification?<\/i><\/b><\/p>\n\n<p>As a 40 Hour NREMT EMT Refresher course as defined in the 2009 National EMS Education Standards, approved by the Commission on Accreditation for Pre-Hospital Continuing Education (CAPCE) F5 Course, the EMS 203 (F5) \u2013 NREMT EMT Refresher Virtual Instructor Led Training (VILT) Course meets National Continued Competency Program (NCCP) requirements for NREMT recertification.<br \/>\n<br \/>\nNational Component Hours = 20 (Covered)<br \/>\n<br \/>\nLocal\/State Component Hours = 10 (Covered under CAPCE)<br \/>\n<br \/>\nIndividual Component Hours = 10 (Covered under CAPCE)<br \/>\n<br \/>\nThis course will cover certification requirements for most providers renewing their NREMT, however, because of NCCP, individual hour requirement may vary. Some states require skills competency verification.&nbsp;<a href=\"https:\/\/www.nremt.org\/nremt\/about\/emt_cand_state_offices.asp\">Contact Your State EMS Office<\/a>&nbsp;for further information.<br \/>\n<br \/>\nIf you are deficient in other hours, you may also enroll for any of our CE programs which cover all required areas for the national standard curriculum. The NREMT provides credit for our courses because we are a CAPCE Accredited Provider. Many states, such as California and Texas provide for recertification based upon CE hours. You can also check with your State EMS Authority for further information regarding acceptance and requirements.<\/p>\n\n<p>&nbsp;<\/p>\n\n<p><b><i>I&#8217;m moving out of state or hold certification in a state other than the state I am moving into. How do I become certified to practice as an EMT where I am moving or to recertify my NREMT?<\/i><\/b><br \/>\n<br \/>\nEach state has unique requirements for entry into their state as an initial EMT. Most states, however, will accept NREMT certification in order to initially become an EMT. Our EMS 203 (F5) \u2013 EMT Refresher (Virtual Instructor Led Training) Course is a NCCP compliant for NREMT EMT Refresher Course. The NREMT provides credit for our course because we are a&nbsp;<a href=\"http:\/\/capce.org\/providers\/Default.aspx\">CAPCE Accredited Provider<\/a>. You can also check with your&nbsp;<a href=\"https:\/\/www.nremt.org\/nremt\/about\/emt_cand_state_offices.asp\">State EMS Authority<\/a>&nbsp;for further information regarding specific acceptance and requirements issues.<\/p>\n\n<p>&nbsp;<\/p>\n\n<p><b><i>How long after passing the course will I receive proof of taking the EMT Refresher Course?<\/i><\/b><\/p>\n\n<p>Your course validation certificate will be available immediately upon course completion. Therefore, as soon as you have completed and successfully passed the final examination, you will be issued your validation certificate.<\/p>\n\n<p><b><i>How do I recertify my EMT Certification?<\/i><\/b><br \/>\n<br \/>\nThis 40 Hour NREMT EMT Refresher course is approved by the Commission on Accreditation for Pre-Hospital Continuing Education (CAPCE) F5 Course, the EMS 203 (F5) &#8211; NREMT EMT Refresher Virtual Instructor Led Training (VILT) Course meets National Continued Competency Program (NCCP) requirements for NREMT recertification.<br \/>\nYou may present certification to the NREMT to help meet requirements for recertification. Our course covers the following requirements:<br \/>\nNational Component Hours = 20 (Covered)<br \/>\n<br \/>\nLocal\/State Component Hours = 10 (Covered under CAPCE)<br \/>\n<br \/>\nIndividual Component Hours = 10 (Covered under CAPCE)<br \/>\n<br \/>\nThis course will cover certification requirements for most providers renewing their NREMT, however, because of NCCP, individual hour requirement may vary. Some states require skills competency verification.&nbsp;<a href=\"https:\/\/www.nremt.org\/nremt\/about\/emt_cand_state_offices.asp\">Contact Your State EMS Office<\/a>&nbsp;for further information.<br \/>\n<br \/>\nIf you are deficient in other hours, you may also enroll for any of our CE programs which cover all required areas for the national standard curriculum. The NREMT provides credit for our courses because we are a CAPCE Accredited Provider. Many states, such as California and Texas provide for recertification based upon CE hours. You can also check with your State EMS Authority for further information regarding acceptance and requirements.<\/p>\n\n<p><b><i>What information will be listed on my certification?<\/i><\/b><br \/>\n<br \/>\nThe certification will state the name of the student, training program name and number (as authorized by the state), the program director&#8217;s signature, and the following topic areas and hours:<\/p>\n\n<table cellpadding=\"0\" cellspacing=\"0\">\n\t<tbody>\n\t\t<tr>\n\t\t\t<td valign=\"bottom\">\n\t\t\t<p><b>Topic Covered<\/b><\/p>\n\t\t\t<\/td>\n\t\t\t<td valign=\"bottom\">\n\t\t\t<p><b>Length<\/b><\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t\t<tr>\n\t\t\t<td valign=\"bottom\">\n\t\t\t<p>Airway<\/p>\n\t\t\t<\/td>\n\t\t\t<td valign=\"bottom\">\n\t\t\t<p>5.0 Hours<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t\t<tr>\n\t\t\t<td valign=\"bottom\">\n\t\t\t<p>Cardiovascular<\/p>\n\t\t\t<\/td>\n\t\t\t<td valign=\"bottom\">\n\t\t\t<p>8.0 Hours<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t\t<tr>\n\t\t\t<td valign=\"bottom\">\n\t\t\t<p>Trauma<\/p>\n\t\t\t<\/td>\n\t\t\t<td valign=\"bottom\">\n\t\t\t<p>10.0 Hours<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t\t<tr>\n\t\t\t<td valign=\"bottom\">\n\t\t\t<p>Medical<\/p>\n\t\t\t<\/td>\n\t\t\t<td valign=\"bottom\">\n\t\t\t<p>10.0 Hours<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t\t<tr>\n\t\t\t<td valign=\"bottom\">\n\t\t\t<p>Operations<\/p>\n\t\t\t<\/td>\n\t\t\t<td valign=\"bottom\">\n\t\t\t<p>7.0 Hours<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t<\/tbody>\n<\/table>\n\n<p><img decoding=\"async\" alt=\"pastedGraphic.png\" src=\"blob:https:\/\/www.emtrefresher.com\/cd7f4e25-9710-4bcd-a975-a097e94a3c4d\" \/><\/p>\n\n<table cellpadding=\"0\" cellspacing=\"0\">\n\t<tbody>\n\t\t<tr>\n\t\t\t<td valign=\"bottom\">\n\t\t\t<p><b>Provider Level<\/b><\/p>\n\t\t\t<\/td>\n\t\t\t<td valign=\"bottom\">\n\t\t\t<p><b>Total Time<\/b><\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t\t<tr>\n\t\t\t<td valign=\"bottom\">\n\t\t\t<p>Advanced<\/p>\n\t\t\t<\/td>\n\t\t\t<td valign=\"bottom\">\n\t\t\t<p>40.0 Hours<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t<\/tbody>\n<\/table>\n\n<p>&nbsp;<\/p>\n\n<p><b><i>Does your course include Skills Verification?<\/i><\/b><br \/>\n<br \/>\nNo, we do not offer Skills Competency Verification. This should be done through your agency or though an initial training program.&nbsp;<a href=\"https:\/\/www.nremt.org\/nremt\/about\/emt_cand_state_offices.asp\">Contact Your State EMS Office<\/a>&nbsp;to find a list of training centers that can assist you with this requirement.<\/p>\n\n<p><b><i>My State\/County certification lapsed. Can I get it back?<\/i><\/b><br \/>\n<br \/>\nSome states permit re-entry or certification after a lapse of certification based upon obtaining a certain number of CEs. The NREMT requires that you take a state approved EMT Refresher Course as well as pass the cognitive and psychomotor examinations. This program, by being approved through the state of California, EMS Authority to offer continuing education, qualifies as a state of California EMT Refresher program. As such, you can use this course in California to meet the requirements for the EMT Refresher portion, however, you will still be required to take the psychomotor exam and cognitive examination. You can check with your&nbsp;<a href=\"https:\/\/www.nremt.org\/nremt\/about\/emt_cand_state_offices.asp\">State EMS Authority<\/a>&nbsp;for further information regarding acceptance and requirements.<\/p>\n\n<p><b>Course Questions:<\/b><br \/>\n<br \/>\n<b><i>How long is the EMT Refresher course?<\/i><\/b><br \/>\n<br \/>\nThe EMS 203 (F5) EMT Refresher Course is Virtual Instructor Led Training which is conducted per the schedule as shown by&nbsp;<a href=\"http:\/\/www.emtrefresher.org\/classschedule\">Clicking Here<\/a>. The course is 40 Hours in length.<\/p>\n\n<p><b><i>What if I fail the exam?<\/i><\/b><br \/>\n<br \/>\nThe score to pass and receive your validation certificate is 75%. You are permitted to take the exam a maximum of 3 times prior to being required to take the course all over again. If you must repeat the course, we can offer you a discounted rate. Ask your instructor for details.<\/p>\n\n<p><b><i>What is the cost?<\/i><\/b><br \/>\n<br \/>\nThe cost to take the EMS 203 (F5) EMT Refresher (Virtual Instructor Led Training Course) is 7.50. In the event that you find a lower price, we can provide an additional 10% off the competitor&#8217;s price. This way you receive the lowest possible price for your recertification.<\/p>\n\n<p><b>Registration Questions:<\/b><br \/>\n<br \/>\n<b><i>How do I register for the course?<\/i><\/b><br \/>\n<br \/>\nIn order to register for the 40 hour EMT Refresher course, you can call us at&nbsp;<b>(800) 728-0209<\/b>&nbsp;or&nbsp;<a href=\"https:\/\/www.emtrefresher.com\/register\">Register Online<\/a>.<\/p>\n\n<p><b>Payment Questions:<\/b><br \/>\n<br \/>\n<b><i>How do I get a receipt for my payment?<\/i><\/b><br \/>\n<br \/>\nThe process is simple&#8230; You can request this by using the live support chat button, emailing us at&nbsp;<a href=\"mailto:info@emsuniversity.com\">info@emsuniversity.com<\/a>&nbsp;or by calling us at (800) 728-0209. Be sure to include the email address, payment method, and the last 4 numbers of your credit card. We try to make it as easy as possible for you. We can email, fax or mail your receipt. The process usually takes 24 hours to complete. If you need it done quicker, calling or using the live support option are the best ways of receiving a rapid response.<\/p>\n\n<p><b><i>It says my payment cannot be accepted, what is the problem?<\/i><\/b><br \/>\n<br \/>\nMost payment issues involve the incorrect identification of a Card Verification Code (CVC) or a Zipcode\/Address mismatch. In order to find the correct CVC for your credit or debit card,&nbsp;<a href=\"http:\/\/www.cprclass.org\/cvv.php\">click here<\/a>. If you continue to experience issues, you may contact us using the live support chat button or call us at (800) 728-0209. We will be happy to review your payment and provide more information.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-def8055 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"def8055\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9874f58\" data-id=\"9874f58\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5987b50 elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"5987b50\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;highlighted_text&quot;:&quot;Call or Text&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;marker&quot;:&quot;circle&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Questions?<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">Call or Text<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">(800) 728-0209<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-867da0d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"867da0d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b0a0725\" data-id=\"b0a0725\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b6d3e5 elementor-widget elementor-widget-image\" data-id=\"1b6d3e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/emtrefresher.com\/go\/draftwebsite\/draftwebsite\/draftwebsite\/register\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/emtrefresher.com\/go\/wp-content\/uploads\/2022\/05\/registerbutton-300x300.jpg\" class=\"attachment-medium size-medium wp-image-17\" alt=\"\" srcset=\"https:\/\/emtrefresher.com\/go\/wp-content\/uploads\/2022\/05\/registerbutton-300x300.jpg 300w, https:\/\/emtrefresher.com\/go\/wp-content\/uploads\/2022\/05\/registerbutton-100x100.jpg 100w, https:\/\/emtrefresher.com\/go\/wp-content\/uploads\/2022\/05\/registerbutton-600x600.jpg 600w, https:\/\/emtrefresher.com\/go\/wp-content\/uploads\/2022\/05\/registerbutton-150x150.jpg 150w, https:\/\/emtrefresher.com\/go\/wp-content\/uploads\/2022\/05\/registerbutton-768x768.jpg 768w, https:\/\/emtrefresher.com\/go\/wp-content\/uploads\/2022\/05\/registerbutton.jpg 900w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Questions? Call or Text (800) 728-0209 Frequently Asked Questions We want for you to have a great experience taking our courses. Everyday, we strive to offer you the best possible educational material and customer service. We are a customer service driven and oriented training company and will make changes based upon your suggestions. We want [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"courseId":0,"footnotes":""},"class_list":["post-384","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/emtrefresher.com\/go\/wp-json\/wp\/v2\/pages\/384","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emtrefresher.com\/go\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/emtrefresher.com\/go\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/emtrefresher.com\/go\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emtrefresher.com\/go\/wp-json\/wp\/v2\/comments?post=384"}],"version-history":[{"count":46,"href":"https:\/\/emtrefresher.com\/go\/wp-json\/wp\/v2\/pages\/384\/revisions"}],"predecessor-version":[{"id":1214,"href":"https:\/\/emtrefresher.com\/go\/wp-json\/wp\/v2\/pages\/384\/revisions\/1214"}],"wp:attachment":[{"href":"https:\/\/emtrefresher.com\/go\/wp-json\/wp\/v2\/media?parent=384"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}